Product Description
Do you find it hard to hear conversations clearly? The Signia Silk 5X is a small, comfortable, and high-performance hearing aid designed to help you hear every word with clarity.
This Completely-in-Canal (CIC) hearing aid sits deep inside your ear, making it almost invisible while delivering exceptional comfort. Whether you're in a crowded place, at work, or having a one-on-one conversation, this device ensures clear and natural sound, even in noisy environments.
Key Benefits
✅ Noise Cancellation – Reduces background noise for better hearing in crowds, restaurants, and meetings.
✅ Tinnitus Balance Technology – Helps minimize ringing or buzzing sounds in the ears.
✅ AutoSense Adjustment – Automatically adapts to different environments for the best sound experience.
✅ Instant Fit & Ready to Use – No need for custom molds—just wear and enjoy!
✅ Comfortable & Lightweight – Designed for all-day wear without discomfort.
✔ Noise Cancellation
✔ Tinnitus Balance Technology
✔ AutoSense Adjustment
✔ Instant Fit & Ready to Use
✔ Comfortable & Lightweight
🌟 Why Choose Signia Silk 5X?
🔹 Tiny & Nearly Invisible – No one will notice you’re wearing it.
🔹 Crystal-Clear Sound – 32 channels for better speech clarity.
🔹 Reduces Background Noise – Focus on what truly matters.
🔹 Tinnitus Relief – Minimizes buzzing & ringing in the ears.
🔹 Smart Auto-Adjust – No manual settings required.
🔹 Comfortable & Lightweight – Perfect for all-day use.
📦What’s in the Box?
✔ Signia Silk 5X Hearing Aid (Left & Right – Red & Blue)
✔ Battery Size 10 (Replaceable)
✔ Multiple Ear Domes (For a Perfect Fit)
✔ Cleaning Tools & Wax Guards
✔ User Manual
💡 Why Is Signia Silk 5X the Best Choice?
✔ Super Small & Lightweight – You’ll forget you’re wearing it!
✔ No Custom Molds Needed – Just wear and enjoy crystal-clear sound.
✔ Perfect for Mild to Moderate Hearing Loss (10-80 dB)
✔ Adapts Automatically to Surroundings – No manual adjustments needed.
✔ Trusted Brand – Made in Germany with the latest technology.
Warranty Claim Information
1. Manufactured Warranty Claims: Warranty Is 2 Years All Products, All claims under the manufactured warranty should be submitted directly through us.
2. Exclusions: Please note that the warranty does not cover damage resulting from accidents, theft, loss caused by pets, or similar incidents.
To process your warranty claim, please provide the following information:
- Model Name--
- Purchase Date--
- Order ID--
Our Process:
Upon receiving your claim, we will provide you with the address of the nearest authorized service center where you can send your hearing aids for repair (ONLY UNDER WARRANTY).
*Device Longevity and Care: Our robust devices are designed to function effectively for up to 5 years with proper cleaning and maintenance. For detailed instructions, please refer to the instructional videos available at the following links:
*Our support team: Feel free to reach out us at sales@hearupusa.com or Call Us at +1 224-619-7158
Order & Shipping
Yes, we offer free shipping on all orders with no minimum purchase required. Learn More
Orders are generally delivered within 3-5 business days. Expedited shipping options are available at checkout for faster delivery. Click Here
Please track your order at our Tracking page Click Here
Yes, we offer free international shipping on all orders, regardless of your location! Enjoy fast, reliable delivery at no extra cost.
Please track your order through our tracking page or contact our support team for assistance.
Yes, once your order has been shipped, you will receive a tracking number via email to monitor your delivery in real time. Track Order
Exchange & Return
We offer Free Returns on all products. If you are not satisfied with your purchase, you can return or exchange it. Contact customer support for more information. Click Here
You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.
To return an item:
Contact our customer support team at [sales@hearupusa.com] to request a return authorization.
Provide your Order number and reason for return.
Our team will provide you with instructions and a return shipping label if applicable.
If you receive a damaged or incorrect item, please contact our customer support team immediately at [sales@hearupusa.com]. Provide your Order number, a description of the problem, and any relevant photos. We will help you arrange a replacement or refund.
Payment Methods
We accept a variety of payment methods to accommodate your preferences, including:
Major credit cards (Visa, MasterCard, American Express, Discover)
debit card
PayPal
Bank transfer
Other secure payment options (e.g., Apple Pay, Google Pay) depending on your location.
Yes 100% safe, your safety is our top priority. We use advanced Encryption Technology and secure payment gateways to ensure that your payment information is secure during transactions.
We do not charge additional fees for using any of the payment methods listed.
If your payment has been declined, please verify the following:
Make sure your card details are entered correctly.
Confirm that there are sufficient funds on your card.
Check if your card has expired or been blocked.
Contact our Support
Refunds for canceled orders will be processed using the original payment method. Please review our Returns & Refunds Policy for more information on eligibility and processing times. Click Here
My Hearing Aids
Our Hearing specialists are available to guide you with personalized recommendations based on your needs. You can also check product details and reviews on our website. Contact Now
Yes, we offer upgrade options to ensure you always have access to the latest technology. Contact our team to discuss available upgrades. Contact Now
During checkout, you can provide your hearing test results or contact our support team to specify your preferences for preprogramming. Click Here
At HearUpUSA, we offer a diverse range of hearing aids to cater to different needs:
Behind-the-Ear (BTE): These hearing aids are worn behind the ear and connected to an earmold or dome, suitable for various levels of hearing loss.
In-the-Ear (ITE): Custom-made to fit the outer ear, ITE hearing aids are ideal for mild to severe hearing loss.
In-the-Canal (ITC): These partially-in-the-canal devices are discreet and appropriate for mild to moderate hearing loss.
Completely-in-the-Canal (CIC): These are virtually invisible and fit entirely inside the ear canal, suitable for mild to moderate hearing loss.
Selecting the right hearing aid depends on the type, degree of your hearing loss, lifestyle, and personal preferences. We recommend scheduling a consultation with our audiologist, who can perform a comprehensive hearing evaluation and help select the hearing aid best suited for you. Contact Now
To ensure optimal performance and longevity, follow these maintenance tips:
⦿ Clean your hearing aids regularly with a dry, soft cloth.
⦿ Keep them away from moisture and extreme temperatures.
⦿ Replace batteries as needed and check for earwax buildup.
⦿ Store your hearing aids in a dry, cool place when not in use.
Many of our hearing aids come with adjustable settings that can be managed through a smartphone app or our audiologist. For specific adjustments, refer to the user manual or contact our support team.
Warranty
Yes, all our products come with 2 years standard warranty which covers both repair and replacement in case of manufacturing defects. Learn More
To claim a MANUFACTURED WARRANTY, please submit your claim directly through us.
Warranty Claim Procedure: Learn More
The standard warranty period for most of our hearing aids is 2 years. Contact our Support
Our warranty covers defects in materials and workmanship. This includes any manufacturing problems or malfunctions under normal use. It does not cover damage caused by misuse, accidental damage, or unauthorized modifications. Learn More
To claim repair or replacement under warranty:
Contact our customer service team at [sales@hearupusa.com].
Provide proof of purchase and details of issue.
Our team will assess your claim and guide you through the repair or replacement process.
Support
Yes, we offer lifetime support, including ongoing expert support for the entire duration of the life of your hearing aids. Click Here
You can contact us via Phone, Email or Live chat on our Website. Our support team is ready to assist you with any questions.
You can reach our customer support team by:
Email: [sales@hearupusa.com]
Live Chat: Available on our website during business hours
Contact Form: [Contact Us]
Our support team is here to assist you with any questions or concerns.
Afghanistan+93
Albania+355
Algeria+213
Andorra+376
Angola+244
Antigua and Barbuda+1268
Argentina+54
Armenia+374
Aruba+297
Australia+61
Austria+43
Azerbaijan+994
Bahamas+1242
Bahrain+973
Bangladesh+880
Barbados+1246
Belarus+375
Belgium+32
Belize+501
Benin+229
Bhutan+975
Bolivia+591
Bosnia and Herzegovina+387
Botswana+267
Brazil+55
British Indian Ocean Territory+246
Brunei+673
Bulgaria+359
Burkina Faso+226
Burundi+257
Cambodia+855
Cameroon+237
Canada+1
Cape Verde+238
Caribbean Netherlands+599
Central African Republic+236
Chad+235
Chile+56
China+86
Colombia+57
Comoros+269
Congo+243
Congo+242
Costa Rica+506
Côte d'Ivoire+225
Croatia+385
Cuba+53
Curaçao+599
Cyprus+357
Czech Republic+420
Denmark+45
Djibouti+253
Dominica+1767
Dominican Republic+1
Ecuador+593
Egypt+20
El Salvador+503
Equatorial Guinea+240
Eritrea+291
Estonia+372
Ethiopia+251
Fiji+679
Finland+358
France+33
French Guiana+594
French Polynesia+689
Gabon+241
Gambia+220
Georgia+995
Germany+49
Ghana+233
Greece+30
Grenada+1473
Guadeloupe+590
Guam+1671
Guatemala+502
Guinea+224
Guinea-Bissau+245
Guyana+592
Haiti+509
Honduras+504
Hong Kong+852
Hungary+36
Iceland+354
India+91
Indonesia+62
Iran+98
Iraq+964
Ireland+353
Israel+972
Italy+39
Jamaica+1876
Japan+81
Jordan+962
Kazakhstan+7
Kenya+254
Kiribati+686
Kosovo+383
Kuwait+965
Kyrgyzstan+996
Laos+856
Latvia+371
Lebanon+961
Lesotho+266
Liberia+231
Libya+218
Liechtenstein+423
Lithuania+370
Luxembourg+352
Macau+853
Macedonia+389
Madagascar+261
Malawi+265
Malaysia+60
Maldives+960
Mali+223
Malta+356
Marshall Islands+692
Martinique+596
Mauritania+222
Mauritius+230
Mexico+52
Micronesia+691
Moldova+373
Monaco+377
Mongolia+976
Montenegro+382
Morocco+212
Mozambique+258
Myanmar+95
Namibia+264
Nauru+674
Nepal+977
Netherlands+31
New Caledonia+687
New Zealand+64
Nicaragua+505
Niger+227
Nigeria+234
North Korea+850
Norway+47
Oman+968
Pakistan+92
Palau+680
Palestine+970
Panama+507
Papua New Guinea+675
Paraguay+595
Peru+51
Philippines+63
Poland+48
Portugal+351
Puerto Rico+1
Qatar+974
Réunion+262
Romania+40
Russia+7
Rwanda+250
Saint Kitts and Nevis+1869
Saint Lucia+1758
Saint Vincent and the Grenadines+1784
Samoa+685
San Marino+378
São Tomé and Príncipe+239
Saudi Arabia+966
Senegal+221
Serbia+381
Seychelles+248
Sierra Leone+232
Singapore+65
Slovakia+421
Slovenia+386
Solomon Islands+677
Somalia+252
South Africa+27
South Korea+82
South Sudan+211
Spain+34
Sri Lanka+94
Sudan+249
Suriname+597
Swaziland+268
Sweden+46
Switzerland+41
Syria+963
Taiwan+886
Tajikistan+992
Tanzania+255
Thailand+66
Timor-Leste+670
Togo+228
Tonga+676
Trinidad and Tobago+1868
Tunisia+216
Turkey+90
Turkmenistan+993
Tuvalu+688
Uganda+256
Ukraine+380
United Arab Emirates+971
United Kingdom+44
United States+1
Uruguay+598
Uzbekistan+998
Vanuatu+678
Vatican City+39
Venezuela+58
Vietnam+84
Yemen+967
Zambia+260
Zimbabwe+263
